Posted: 01/12/2022

Concierge Manager

The First Residences at First National Location: Oklahoma City, Oklahoma 73102 Type: full Time

Job Description

The First National Center is seeking an experienced Concierge Manager with previous Concierge and Customer Service experience.

  • Schedule Concierge Team
  • Facilitate and streamline customer service from Concierge Team to The First Residences Residents
  • Package management, Vendor sign-in, elevator, and amenity scheduling
  • Disseminating all pertinent information and ensure a smooth transition between shifts
  • Train new Concierge team members
  • Assist in developing and implementing further customer service measures to alleviate Resident concerns
  • Attend and assist with Resident events