Posted: 07/09/2021

Concierge Manager

LVL 29 Location: Plano, Texas 75024 Type: full Time

Job Description

LVL29 is seeking an experienced Concierge Manager with previous Concierge and customer service experience.

Monday through Friday – 3 PM – 11 PM, occasional Saturday and/or Sunday

  • Schedule Concierge Team
  • Facilitate and streamline customer service from Concierge Team to LVL29 Residents
  • Package management, Vendor sign-in, elevator, and amenity scheduling
  • Disseminating all pertinent information and ensure a smooth transition between shifts
  • Train new Concierge team members
  • Assist in developing and implementing further customer service measures to alleviate Resident concerns
  • Attend and assist with Resident events